Terms of service

Welcome to Saddar Online. These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our platform, you agree to comply with and be bound by these Terms.

1. General Information

  • Store Name: Saddar Online

  • Email: saddaronline@gmail.com

  • Country: Pakistan

  • Delivery: COD, 2–5 days delivery, PKR 300/- flat fee

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Product Availability

All products listed are subject to availability. We reserve the right to discontinue or change items at any time without prior notice.

4. Order Confirmation

Once you place an order, you will receive an email confirmation. This does not mean the order has been accepted. We reserve the right to cancel any order at our discretion, including for reasons such as incorrect pricing, stock unavailability, or suspected fraud.

5. Pricing

All prices are listed in PKR (Pakistani Rupees). Prices are subject to change without notice. Shipping charges are PKR 300 for all orders.

6. Cash on Delivery (COD)

We offer COD on all orders across Pakistan. Please ensure someone is available to receive the order and make the payment at the delivery address.

7. Shipping & Delivery

  • Delivery time is estimated at 2 to 5 business days

  • We are not responsible for delays caused by courier services or natural events

  • Tracking information may be shared via email (where applicable)

8. Returns & Refunds

Returns are accepted within 7 days of delivery. Items must be unused, undamaged, and in original packaging. Refunds will be processed digitally via bank transfer, Easypaisa, or JazzCash. For full details, refer to our Return & Refund Policy.

9. User Conduct

You agree not to:

  • Violate any applicable laws

  • Interfere with the website’s functionality

  • Use false information or impersonate another user

  • Attempt to hack, damage, or compromise our systems

10. Intellectual Property

All content on this website—including text, logos, product images, and graphics—is the property of Saddar Online and protected under intellectual property laws. You may not reuse or reproduce it without permission.

11. Limitation of Liability

Saddar Online is not liable for:

  • Delays or failures in delivery beyond our control

  • Product misuse or damage after delivery

  • Minor variations in product appearance due to lighting or screen resolution

12. Modifications to Terms

We reserve the right to update these Terms at any time without prior notice. Continued use of the website constitutes your agreement to the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: saddaronline@gmail.com